Terms of use

About these terms

These terms govern the use of the Zone4Cards website, reseller portal and reseller API (together, the “platform”), operated by [OWNER: registered legal name of the company] (“Zone4Cards”, “we”).

Approved resellers are also bound by their reseller agreement. [OWNER: confirm which document prevails if the two differ.]

Who may use the platform

The platform is for registered businesses only; we do not sell to consumers. An account is opened only after we have reviewed and approved your application, and we may decline an application.

The information you give us must be accurate, and you must keep it up to date.

Accounts and security

You are responsible for the people you give access to, for their roles, and for everything done with your account and your API keys.

Keep passwords, authenticator devices and API keys confidential, and tell us promptly if you suspect unauthorised access. We may suspend access to protect your account, the platform or other resellers.

Wallet and payment

Orders are paid from a prepaid wallet. A top-up is credited only after we have verified the payment.

Wholesale prices are shown in the reseller portal, and the price that applies is the one shown when the order is placed.

When an order cannot be filled at that price and we fill it from our backup stock instead, the price may rise up to the "up to" price shown before you confirmed the order (or, through the API, the maximum price you sent or, when backup pricing is enabled on your account, the "up to" unit price shown for the product by GET /v1/products/{id} at the time of the order). The difference is charged from your wallet and shown on the order. If the order would cost more than that, or the funds in your wallet do not cover the difference, the order is refunded in full instead.

[OWNER: withdrawal or refund of unused wallet funds, fees, invoicing and tax terms.]

Orders and delivery of codes

An order is complete when a code has been allocated to it and your wallet has been charged. Codes are made available in the reseller portal or through the reseller API.

You are responsible for revealing codes only when needed and for passing them to your customers securely. Every reveal is recorded.

Defective codes and claims

If a code does not work, report it within the claim window shown in your portal, with the order reference. We review each claim against our order and reveal records.

[OWNER: claim window, required evidence, available remedies and exclusions.]

Acceptable use

You must not use the platform for fraud, money laundering or any other unlawful purpose; resell codes in breach of the issuing brand’s terms; try to access accounts, data or codes that are not yours; or interfere with the platform’s operation or security.

API use

Use of the reseller API is subject to these terms. Keep API keys secret and give each key only the permissions it needs.

[OWNER: API terms, usage limits and integration requirements.]

Third-party brands

Vouchers, gift cards and game codes are issued by their respective brands, and their use is subject to the issuer’s own terms, including any regional restrictions. Brand names and logos belong to their owners.

[OWNER: confirm the wording on brand affiliation.]

Liability

[OWNER: limitation of liability, to be drafted by counsel.]

Suspension and closure

We may suspend or close an account that breaches these terms or the reseller agreement, or when the law requires it.

[OWNER: notice periods and how remaining wallet funds are handled.]

Governing law

These terms are governed by the laws of the Arab Republic of Egypt.

[OWNER: competent courts or other dispute resolution.]

Changes and questions

We may update these terms; the date at the top of this page shows the current version. For questions about these terms, see our Contact page.